Frequently asked questions
How long will it take to receive my order?
All shop products are shipped via USPS. Most shop items will leave the RMP studio within 2-4 business days. Semi-custom stationery orders have a longer production time (see individual listings for timeframe).
Do you ship internationally?
At this time, we currently only ship within the United States. Please check back for any updates, as we do plan to start shipping internationally in the near future!
My item arrived damaged. What do I do?
No worries here! It's unusual for orders to arrive damaged, but sometimes things happen! Simply send us an email at email@example.com within 48 hours of receiving your order we will be happy to help!
What is your return policy?
We want you to be as happy about our products as we are! If for whatever reason you wish to return your item, please contact us at firstname.lastname@example.org within 48 hours of receiving your order so we can take care of any issues that may arise.
CUSTOM + SEMI-CUSTOM WEDDING STATIONERY
Tell me more about Custom + Semi-Custom Wedding Stationery!
Click below for all of the details!
I just placed an order for Semi-Custom Stationery, what are my next steps?
Click below to fill out your customization form! Email with any questions!
What is your invitation mailing policy?
Before we ship your order to you, we carefully inspect and package everything. Once your stationery order is shipped to you + leaves the RMP studio, RMP is not responsible for any damages or loss of product within the postal network. This also applies to clients who have opted for RMP to mail out their invitations to guests as well.
What are your Terms + Conditions and Policies when ordering wedding stationery?