FAQs

How long will it take to receive my order?

All shop products are shipped via USPS. Most shop items will leave the RMP studio within 2-4 business days. Semi-custom stationery orders have a longer production time (see individual listings for timeframe).

USPS Shipping Timeframe (once your order is processed):
First Class Mail: 3-5 business daysPriority Mail: 1-3 business daysPriority Mail Express: 1-2 business days

Do you ship internationally?

At this time, we currently only ship within the United States. Please check back for any updates, as we do plan to start shipping internationally in the near future!

My item arrived damaged. What do I do?

No worries here! It's unusual for orders to arrive damaged, but sometimes things happen! Simply send us an email at raechellemariepaperie@gmail.com within 48 hours of receiving your order we will be happy to help!

What is your return policy?

We want you to be as happy about our products as we are! If for whatever reason you wish to return your item, please contact us at raechellemariepaperie@gmail.com within 48 hours of receiving your order so we can take care of any issues that may arise.

*Please Note* Any used, open, or final sale products cannot be returned and are final sale. Any custom + semi-custom orders are non-refundable.

Please see CANCELLATIONS/REDUNDS for a full description of our policy.